Strategic Key Account Manager – Public Sector

Alan; Bordeaux; Hybrid; EUR 70,000 - 95,000; Full time

Benefits offered by this job

Equity options

Flexible office

Top equipment

Flexible vacation policy

Healthcare insurance

Transport benefits

Training opportunities

Coaching culture

Parental leave

Job summary

Alan is hiring across France, Spain, Belgium and Canada. The Key Account Manager will handle a portfolio of strategic Public Sector accounts and drive adoption of Alan health solutions among employees and admins.

You will build long‑term relationships with executives, negotiate contracts, and collaborate with Product to voice customer needs. Based in Paris, Bordeaux or Marseille, or willing to relocate.

Qualifications

• 6+ years in a customer-facing role with frequent C-level interactions
• Fluent in French (excellent oral and written)
• Advanced English
• Experience dealing with very large organizations and unions is a plus
• Tact and empathy for negotiation and relationship building
• Analytical with ability to present data to clients

Responsibilities

• Manage a portfolio of strategic Public Sector accounts
• Build and maintain strong relationships with key stakeholders and drive Alan value
• Identify dissatisfaction signals and implement solutions
• Onboard new accounts and promote Alan health partnerships
• Present consumption reports and conduct business reviews
• Identify and execute initiatives to deepen engagement
• Renegotiate contracts for value and profitability
• Voice customer needs to Product teams

Skills

Key account mgmt

C-level liaison

French fluency

English proficiency

Negotiation

Data analysis

Stakeholder management

Active listening

Growth mindset

Relocation willingness

Job description

Alan is hiring across France, Spain, Belgium and Canada. The Key Account Manager will handle a portfolio of strategic Public Sector accounts and drive adoption of Alan health solutions among employees and admins.

You will build long‑term relationships with executives, negotiate contracts, and collaborate with Product to voice customer needs. Based in Paris, Bordeaux or Marseille, or willing to relocate.