Strategic Public Sector Key Account Manager

Alan; Marseille; On-site; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Fair rewards

Generous equity packages

Flexible Office

All the tools you need

Flexible vacation policy and flexible 

Delightful healthcare insurance

Transport

Learning & Training opportunities

Personal growth through coaching

Parental leave

Job summary

Alan is hiring for a Key Account Manager to manage strategic public sector accounts and drive long-term partnerships across France, with potential postings in Paris, Bordeaux or Marseille. You will build relationships with senior stakeholders, identify needs, and ensure successful onboarding while promoting Alan as a health partner.

You will analyze consumption data, present outcomes in reviews, and propose innovative initiatives to enhance adoption and value for employees and admins.

Qualifications

• Minimum 6 years in a customer-facing role with C-level interactions.
• Fluent French (oral and written) is required.
• Advanced level of English.
• Experience dealing with very large organizations and unions is a plus.
• Tact and empathy for negotiation and relationship-building.
• Analytical, comfortable presenting deep data to clients and solving complex problems.
• Active listening and effective follow-up communication.
• Growth mindset with ability to adapt to health insurance market trends.
• Based in Paris, Bordeaux, or Marseille or willing to relocate.

Responsibilities

• Handle a portfolio of strategic accounts in the Public Sector.
• Build and maintain strong customer relationships with key stakeholders.
• Proactively identify signals of dissatisfaction and implement solutions.
• Ensure onboarding of new accounts and promote Alan health partner positioning.
• Analyze and present consumption reports through business reviews.
• Identify and execute initiatives to engage existing customers.
• Renegotiate contracts to ensure value and profitability.
• Participate in product evolution by voicing customer needs to Product teams.

Job description

Alan is hiring for a Key Account Manager to manage strategic public sector accounts and drive long-term partnerships across France, with potential postings in Paris, Bordeaux or Marseille. You will build relationships with senior stakeholders, identify needs, and ensure successful onboarding while promoting Alan as a health partner.

You will analyze consumption data, present outcomes in reviews, and propose innovative initiatives to enhance adoption and value for employees and admins.