Strategic Key Account Manager – Health & Prevention

Alan SA.; Paris; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Fair rewards

Flexible Office

All the tools you need

Flexible vacation policy and flexible

Delightful healthcare insurance

Transport

Learning & Training opportunities

Personal growth through coaching

Parental leave

Job summary

Alan is hiring a Key Account Manager to oversee strategic accounts, foster senior-level relationships, and drive growth across France. You will lead cross-functional collaboration with product, sales and support to ensure customer success and long-term partnerships.

The role requires strong negotiation, fluency in French and English, and experience with large enterprises. Based in Paris or other major cities, relocation is possible, with a competitive benefits package.

Qualifications

• 6+ years in a customer-facing role with C-level interactions.
• Fluent in French and English.
• Experience with companies of 300+ employees.
• Strong negotiation, empathy and relationship-building skills.
• Analytical mindset and problem solving to delight members.
• Growth mindset and ability to learn health insurance market.

Responsibilities

• Handle a portfolio of strategic accounts and flagships companies.
• Build and maintain strong customer relationships with key stakeholders.
• Proactively identify signals of dissatisfaction and implement solutions.
• Ensure onboarding of new accounts and promote Alan health partner positioning for adoption by employees and admins.
• Analyze and present consumption reports to customers through business reviews.
• Identify and execute initiatives to engage existing customers.
• Cross-sell/upsell our portfolio to meet customer needs and pain points.
• Renegotiate contracts to ensure value and profitability.
• Contribute to evolution of products and services by voicing customer feedback to Product teams.

Job description

Alan is hiring a Key Account Manager to oversee strategic accounts, foster senior-level relationships, and drive growth across France. You will lead cross-functional collaboration with product, sales and support to ensure customer success and long-term partnerships.

The role requires strong negotiation, fluency in French and English, and experience with large enterprises. Based in Paris or other major cities, relocation is possible, with a competitive benefits package.