Strategic Customer Success Lead: Growth & Renewal Champion

Beamy; Paris; Hybride; EUR 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Health insurance

Meal vouchers

5 weeks vacation plus RTT

Résumé du poste

Beamy is seeking a Senior Customer Success professional in Paris to lead strategic partnerships with clients, ensuring successful project coordination and business sustainability.

The ideal candidate will have over 4 years of experience in B2B roles, be fluent in French, and good in Business English. The position offers a competitive salary package of 70K to 90K with stock options and a hybrid work model of 3 days in the office.

Qualifications

• At least 4 years of experience in customer success or account management.
• Experience working with large companies and understanding their organizational processes.

Responsabilités

• Ensure the ROI by defining business objectives and metrics of success with key accounts.
• Be the trusted advisor in SaaS Governance, organizing customer communities and gathering feedback.
• Ensure robust sponsorship across stakeholders for Beamy.
• Coordinate and oversee the entire customer journey at Beamy.

Connaissances

Customer relationship management

Consultative approach

Fluent in French

Business English proficiency

Description du poste

Beamy is seeking a Senior Customer Success professional in Paris to lead strategic partnerships with clients, ensuring successful project coordination and business sustainability.

The ideal candidate will have over 4 years of experience in B2B roles, be fluent in French, and good in Business English. The position offers a competitive salary package of 70K to 90K with stock options and a hybrid work model of 3 days in the office.