Strategic CSM - Public Sector & Defense (France)

Academic Key; Paris; Remote; EUR 90,000 - 140,000; Full time

Job summary

Cohere is seeking a seasoned Customer Success Manager for France’s public sector and defense landscape. You will own strategic government accounts, build trusted relationships with senior ministries and authorities, and drive value realization through secure AI deployments.

Successful candidates will have 8+ years in customer success or account management within government contexts, fluency in French, and a proven ability to influence product roadmaps and contract negotiations in highly

Qualifications

• 8+ years in customer success or account management within enterprise or government contexts.
• Experience with AI/ML, cloud, or enterprise software implementations in regulated environments.
• Proven track record of renewals and account growth with executive sponsorship.

Responsibilities

• Own the success, adoption, and growth of Cohere's French public sector customers.
• Guide AI adoption through full lifecycle including secure on-prem deployments and data governance.
• Lead executive business reviews and drive renewals with senior government stakeholders.

Skills

Strategic account management

Executive stakeholder management

Public sector experience

French language proficiency

Job description

Cohere is seeking a seasoned Customer Success Manager for France’s public sector and defense landscape. You will own strategic government accounts, build trusted relationships with senior ministries and authorities, and drive value realization through secure AI deployments.

Successful candidates will have 8+ years in customer success or account management within government contexts, fluency in French, and a proven ability to influence product roadmaps and contract negotiations in highly