Strategic AI Adoption Lead – French Public Sector

Precision Labs; France; Hybrid; EUR 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Weekly lunch stipend

Full health and dental benefits

RRSP matching / Pension

6 weeks paid vacation

Home office stipend

Zusammenfassung

Cohere is seeking a Customer Success Manager to lead strategic partnerships with French public sector customers, guiding AI adoption from use case through deployment in secure, regulated environments. You will build executive relationships, develop success plans, and drive value realization across ministries and government agencies.

Ideal candidates bring 8+ years in customer success or related fields, deep government domain knowledge, and fluency in French to navigate procurement, compliance,

Qualifikationen

• 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts.
• At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity.
• Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines.
• Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments.
• Experience developing and executing customer success strategies, QBRs, and executive engagement programs.
• Deep understanding of how French government organizations evaluate, procure, implement, and govern technology solutions.
• Active Confidentiel-Défense or higher security clearance (mandatory).
• Fluent French language proficiency—essential for working across the French public sector

Aufgaben

• Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions
• Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives
• Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles, and unique constraints
• Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
• Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
• Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments

Kenntnisse

Customer success

Account management

Strategic consulting

Technology delivery

Executive engagement

French government context

Jobbeschreibung

Cohere is seeking a Customer Success Manager to lead strategic partnerships with French public sector customers, guiding AI adoption from use case through deployment in secure, regulated environments. You will build executive relationships, develop success plans, and drive value realization across ministries and government agencies.

Ideal candidates bring 8+ years in customer success or related fields, deep government domain knowledge, and fluency in French to navigate procurement, compliance,