Strategic Account Manager: AI-Driven Growth & Retention

TogetherWork

Meulan-en-Yvelines

Sur place

EUR 74 000 - 104 000

Plein temps

Il y a 13 jours

Générateur de candidature

N’envoyez pas un CV générique — générez un CV et une lettre de motivation adaptés à ce poste précis.

Passez les filtres ATS

Avantages offerts par ce poste

Medical, dental, and vision insurance

Employer paid disability

Life insurance

401(k) with company match

Accrual policy for non-exempt

10 sick days

10 holidays

6 weeks parental leave

Résumé du poste

TogetherWork is seeking an Account Manager to serve as the primary strategic partner for assigned clients, owning relationships, driving satisfaction, retention, and identifying growth opportunities across accounts. You will collaborate with Sales, Customer Success, and Operations to ensure clients achieve their goals, deliver consistent value, and renew partnerships.

The role emphasizes AI-enabled workflows and data-driven insights to improve efficiency and outcomes for our diverse client

Qualifications

Strong client relationship management experience.
Ability to identify growth opportunities within accounts.
Excellent communication and problem-solving abilities.
Experience using CRM tools to manage accounts.

Responsabilités

Manage client relationships as the primary strategic partner for assigned accounts.
Understand client goals and ensure delivery of services aligned to their objectives.
Resolve client issues with urgency and professionalism.
Identify upsell and cross-sell opportunities within assigned accounts.
Own the end-to-end renewal process.
Collaborate with Product, Support, and Service teams to advocate for client needs.