Sportsbook Customer Success Engineer

Jobgether; France; Hybrid; EUR 52,000 - 78,000; Full time

Benefits offered by this job

International exposure

Technical development

Travel opportunities

Remote-work arrangements

Healthcare coverage

Paid leave

Job summary

Jobgether is seeking a Customer Success Engineer in France to support sportsbook integrations, troubleshoot technical issues, and coordinate with product and sales teams. This role requires clear communication with international clients and a proactive approach to problem-solving.

The ideal candidate will have a technical background, be fluent in English, and willing to travel as needed to support customer engagements and deployments.

Qualifications

• Industry knowledge of sports betting and esports.
• Background in tech support or technical customer-facing roles.
• Good understanding of web technologies and protocols.

Responsibilities

• Integrate sportsbook products into customer platforms and ensure smooth implementation.
• Provide technical support to international B2B customers.
• Coordinate with cross-functional teams to enable new integrations.
• Troubleshoot incidents, investigate root causes, and coordinate resolutions.
• Maintain technical documentation and troubleshooting guides.

Skills

Industry knowledge

Technical background

Communication skills

Customer support experience

Web technology fundamentals

Problem-solving abilities

Relationship-building skills

Teamwork and collaboration

Adaptability and willingness to learn

Professional attitude

Esports awareness

Travel flexibility

Additional technical advantages

Tools

HTML

CSS

XML

JSON

APIs

Databases

Job description

Jobgether is seeking a Customer Success Engineer in France to support sportsbook integrations, troubleshoot technical issues, and coordinate with product and sales teams. This role requires clear communication with international clients and a proactive approach to problem-solving.

The ideal candidate will have a technical background, be fluent in English, and willing to travel as needed to support customer engagements and deployments.