Senior Transformation & CX Consultant (Hybrid)

vmlenterprisesolutions; Paris; Hybrid; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

WPP Enterprise Solutions in Levallois-Perret is hiring a Senior Transformation, Marketing & Customer Experience Consultant to lead strategic transformations for major clients. You will shape vision, design roadmaps, and oversee agile delivery across business, data, and technology domains.

You will bring 5+ years of transformation, marketing and customer experience expertise, with a proven leadership style and strong analytical abilities.

Qualifications

• 5+ years of transformation, change management, marketing and customer experience.
• Experience in consulting is preferred.
• Strong leadership and ability to synthesize complex issues.
• Knowledge of AI topics and their business impact.

Responsibilities

• Define strategic vision and roadmaps for client transformations.
• Identify innovative opportunities and use cases.
• Design engagement strategies and customer journeys with measurable impact.
• Lead operational implementation and scale initiatives.
• Support client teams through change and tool adoption.
• Measure ROI and performance to ensure sustainable results.

Skills

Leadership

Analytical thinking

Roadmapping

AI awareness

Change management

Marketing

Customer experience

Job description

WPP Enterprise Solutions in Levallois-Perret is hiring a Senior Transformation, Marketing & Customer Experience Consultant to lead strategic transformations for major clients. You will shape vision, design roadmaps, and oversee agile delivery across business, data, and technology domains.

You will bring 5+ years of transformation, marketing and customer experience expertise, with a proven leadership style and strong analytical abilities.