Senior Solutions Engineer

Kong; France; Sur place; EUR 90 000 - 130 000; Plein temps

Résumé du poste

Kong is seeking a Sales Engineer to drive new business, evangelize our technology, onboard customers, and grow revenue with existing clients. The role requires experience with open source tech and strong knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.

You will support PoCs, establish customer requirements, and lead discussions with executives in a fast-paced startup environment. Ideal candidates have 7+ years in software or sales engineering management, a strong customer

Qualifications

• 7+ years software engineer and/or sales engineer management experience in SAAS, Open Source or Enterprise Software.
• Background in post-sales or support with aptitude for technical sales is acceptable.
• Solid understanding of cloud computing trends and open source business models.
• Strong listening and communication skills.
• Ability to lead discussions with Product Managers, Engineers, and Executives in a fast-paced startup culture.

Responsabilités

• Support field sales in demonstrating the value of the Kong API Management platform.
• Understand customer requirements and nurture trusted relationships through the sales lifecycle.
• Support PoCs throughout the evaluation process.
• Ensure high customer satisfaction across assigned accounts.
• Coordinate with support, product, and engineering to meet customer needs.
• Create technical documentation for DevOps, implementations, and services engagements.
• Perform any additional tasks requested by the manager.

Connaissances

Communication

Customer relationships

Open source know-how

Sales engineering

Cloud computing

Outils

Docker

Kubernetes

CI/CD

PostgreSQL

Cassandra

Description du poste

Are you ready to unlock intelligence?

About the Role:

Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.

What You'll Do:

• Support field sales in helping customers understand the value of the Kong API Management platform
• Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
• Support PoCs throughout the entire evaluation process
• Ensure 100% customer satisfaction across assigned set of accounts
• Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
• Create technical documentation for DevOps, implementations, and services engagements
• Any additional tasks required by manager

What You'll Bring:

• 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
• We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
• Solid understanding of cloud computing trends and open source business models.
• You are a strong listener and communicator.
• You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus points:

• Experience with Docker.
• Fluent working on Linux OSes.
• Familiarity with CD/CI pipeline.
• Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.

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