Senior IT & Mac Support Engineer — Device Logistics (6m)

Sweep SAS; Paris; Hybride; EUR 92 000 - 148 000; Plein temps

Résumé du poste

Sweep SAS in Paris is looking for a Senior IT Support Engineer (freelance) to onboard quickly and work autonomously from day one, reinforcing our IT operations for a defined period. This hands‑on mission prioritises rapid, reliable day‑to‑day delivery and smooth user support.

The role centers on back‑log reduction, device logistics, imaging, shipping, onboarding/offboarding, and inventory management, with close collaboration to CTO and IT peers.

Qualifications

• Senior, fully autonomous IT support / operations professional, productive from day one with no ramp‑up required.
• Deep hands‑on experience with the macOS ecosystem and an MDM (e.g. Jamf, Kandji or Mosyle).
• Strong track record in device lifecycle, fleet logistics and high‑volume helpdesk operations.

Responsabilités

• Own and clear the IT helpdesk backlog, and handle day‑to‑day support for internal users across the macOS ecosystem in line with SLAs.
• Handle full device / fleet logistics: imaging, configuring, shipping, retrieving, repairing and reassigning Macs and peripherals.
• Run hardware onboarding/offboarding for joiners/leavers; manage device inventory and coordinate repairs with vendors.

Connaissances

Autonomous worker

MacOS specialist

MDM experience

Device logistics

Bilingual EN/FR

Outils

Jamf

Kandji

Mosyle

Description du poste

Sweep SAS in Paris is looking for a Senior IT Support Engineer (freelance) to onboard quickly and work autonomously from day one, reinforcing our IT operations for a defined period. This hands‑on mission prioritises rapid, reliable day‑to‑day delivery and smooth user support.

The role centers on back‑log reduction, device logistics, imaging, shipping, onboarding/offboarding, and inventory management, with close collaboration to CTO and IT peers.