Paris-Based French IT Field Support Engineer (Contract)

Blackapple Solutions LLC; Paris; On-site; EUR 20,000 - 31,000; Full time

Job summary

Blackapple Solutions Ltd is seeking a French Field Support professional for a 3-6 month contract based in Paris, France. You will deploy packaged applications, image laptops, troubleshoot issues, and ensure SLA adherence for client NIIT.

The role requires experience with Altiris and SCCM, Windows Server 2012, Exchange 2010, and mobile mail provisioning with MobileIron. Travel to Lille and other sites may be required; strong customer service and teamwork are essential.

Qualifications

• Experience with Altiris and SCCM deployment solutions.
• Experience configuring mailboxes on Exchange Server 2010.
• Experience with Windows Server 2012.
• Familiarity with MobileIron and managing corporate emails on devices.

Responsibilities

• Deploy packaged applications and patches.
• Re-image or deploy OS image on laptops and desktops.
• Resolve and troubleshoot issues within the SLA.
• Change backup tapes on the server according to schedule.
• Patch network ports and ensure connectivity.
• Provide excellent customer service and work with multiple sites.
• Travel to Lille and other locations as needed.
• Coordinate with client senior management when required.

Skills

Excellent customer service

Team player

SLA awareness

Education

ITIL V3 Foundation (preferred)

Tools

Altiris

SCCM deployment

Windows Server 2012

Exchange 2010

MobileIron

Job description

Blackapple Solutions Ltd is seeking a French Field Support professional for a 3-6 month contract based in Paris, France. You will deploy packaged applications, image laptops, troubleshoot issues, and ensure SLA adherence for client NIIT.

The role requires experience with Altiris and SCCM, Windows Server 2012, Exchange 2010, and mobile mail provisioning with MobileIron. Travel to Lille and other sites may be required; strong customer service and teamwork are essential.