Mac IT Technician Apprentice - Automate & Onboard

swanio; Paris; Sur place; EUR 20 000 - 30 000; Plein temps

Avantages offerts par ce poste

Meal Vouchers

Monthly mobility package

25 days of paid leave

Discounts on sports activities

Annual offsite gathering

Résumé du poste

swanio in Paris is seeking an IT Technician apprentice to provide first-level support in a Mac-focused environment. The role includes troubleshooting, onboarding new hires, and maintaining IT documentation.

The ideal candidate will have a strong curiosity for IT systems and effective communication skills in English. The position offers a supportive team atmosphere where learning and autonomy are valued, along with benefits such as meal vouchers and paid holidays.

Qualifications

• Curious about IT systems with a desire to help.
• Comfortable in a macOS environment.
• Strong communication skills in English, French a plus.

Responsabilités

• Assist and troubleshoot technical issues.
• Prepare and manage new hire onboarding.
• Document IT procedures in the knowledge base.
• Collaborate on improvements and automation.

Connaissances

Problem-solving

Technical documentation

Communication (English)

Curiosity for IT systems

Organisational skills

Formation

1-2 years apprenticeship

Outils

macOS

SaaS platforms

Description du poste

swanio in Paris is seeking an IT Technician apprentice to provide first-level support in a Mac-focused environment. The role includes troubleshooting, onboarding new hires, and maintaining IT documentation.

The ideal candidate will have a strong curiosity for IT systems and effective communication skills in English. The position offers a supportive team atmosphere where learning and autonomy are valued, along with benefits such as meal vouchers and paid holidays.