Senior Enterprise CSM & Growth Leader

Poppulo; Lyon; On-site; EUR 90,000 - 130,000; Full time

Job summary

Poppulo in Lyon is seeking a senior enterprise portfolio owner to lead relationships with Directors and C-level sponsors across US & EMEA, coupling strategic account growth with disciplined governance and a true duo with a Digital Project Manager.

You will own the full commercial cycle from qualification to closing, identify upsell opportunities, and translate project data into ROI-focused narratives that drive renewal and expansion.

Qualifications

• 5+ years managing enterprise client portfolios in B2B SaaS (CSM/SAM/AE with ownership).
• Proven full sales cycle ownership: renewals, upsell, cross-sell, negotiation and close.
• Experience with 10–25 high-touch accounts and senior-level cadence.
• Familiarity with MEDDIC/BANT/SPIN or equivalent and demonstrated deal impact.

Responsibilities

• Build and maintain executive sponsorship across senior client stakeholders.
• Own renewals end to end: forecast, negotiate, close and expand.
• Identify upsell/cross-sell opportunities with a structured approach and drive full cycle autonomously.
• Collaborate with Digital Project Manager to align delivery with client business goals.

Skills

Enterprise portfolio management

B2B SaaS sales experience

C-level relationship building

Structured sales methodology

Education

Bachelor's degree in Business/Related field

Tools

Gainsight

CRM systems

Planhat

Job description

Poppulo in Lyon is seeking a senior enterprise portfolio owner to lead relationships with Directors and C-level sponsors across US & EMEA, coupling strategic account growth with disciplined governance and a true duo with a Digital Project Manager.

You will own the full commercial cycle from qualification to closing, identify upsell opportunities, and translate project data into ROI-focused narratives that drive renewal and expansion.