SaaS Account Manager - SMB Growth & Renewals

Youtrust; Paris; On-site; EUR 37,000 - 44,000; Full time

Benefits offered by this job

BSPCE

Meal vouchers Swile

Health insurance Alan

Life & disability insurance

Wellbeing programs Axomove & Moka.care

Transport reimbursement

Job summary

Youtrust in Paris is seeking an experienced Account Manager to take over a portfolio of around 300 SMB customers who have not had a dedicated AM yet. You will secure renewals, drive recurring expansion revenue, and build long-term relationships.

You will be coached by managers with a tailored onboarding, combining outbound prospecting within existing accounts, upsell opportunities, CRM discipline, and the use of AI tools to cover more accounts in a fast-growing European digital trust platform.

Qualifications

• Experience as Account Manager or Account Executive in SaaS with a sales target.
• You initiate opportunities and pick up the phone easily.
• You have closed deals, asking the right questions and handling objections.
• You can manage a large number of accounts and know where to spend time.
• You seek feedback and apply it quickly.
• You enjoy fast-moving environments with new product releases and ambitious targets.
• You speak native French and a good level of English (B1–B2).

Responsibilities

• Manage a portfolio of around 300 SMB customers, secure renewals, and stay in regular contact.
• Prospect inside your portfolio to reach dormant customers and create new opportunities.
• Spot customer needs, pitch the right plan or product, and close upsell deals.
• Prioritize accounts, keep CRM up to date, and move every deal forward with a clear next step.
• Use feedback and coaching to improve weekly and share best practices with the team.

Skills

SaaS sales

Account management

New business

Phone outreach

Objection handling

Tools

CRM (general)

Job description

Youtrust in Paris is seeking an experienced Account Manager to take over a portfolio of around 300 SMB customers who have not had a dedicated AM yet. You will secure renewals, drive recurring expansion revenue, and build long-term relationships.

You will be coached by managers with a tailored onboarding, combining outbound prospecting within existing accounts, upsell opportunities, CRM discipline, and the use of AI tools to cover more accounts in a fast-growing European digital trust platform.