SaaS Account Manager — Growth & Renewals (Mid-Market)

Semji; Lyon; Hybrid; EUR 40,000 - 45,000; Full time

Benefits offered by this job

Remote work 2 days/week

Job summary

Semji, a fast-growing tech scale-up in Lyon, is seeking an Account Manager to own a strategic portfolio of mid-market clients. You will drive growth, renewals, and retention, collaborating with Customer Success to deliver results.

We look for at least 3 years in a B2B SaaS role, strong negotiation skills, and a data-driven mindset. English fluency is required for cross-border collaboration.

Qualifications

• At least 3 years of full-time Account Manager experience in B2B SaaS.
• Ability to manage a portfolio of mid-market clients and drive growth.
• Strong negotiation and stakeholder management skills.
• Structured, results-oriented and data-driven approach.
• Fluent English (C2 level).

Responsibilities

• Manage and grow a portfolio of mid-market clients (~120 accounts, €1M revenue).
• Identify and activate upsell, cross-sell, and expansion opportunities.
• Own renewals and ensure timely execution.
• Collaborate with Customer Success to deliver top client satisfaction.
• Spot early churn signals and implement proactive risk-reduction measures.

Skills

Portfolio management

Growth & retention

Negotiation

Stakeholder management

Data-driven

English fluency

Job description

Semji, a fast-growing tech scale-up in Lyon, is seeking an Account Manager to own a strategic portfolio of mid-market clients. You will drive growth, renewals, and retention, collaborating with Customer Success to deliver results.

We look for at least 3 years in a B2B SaaS role, strong negotiation skills, and a data-driven mindset. English fluency is required for cross-border collaboration.