Key Account Manager - Mid-Market Growth & Renewals

Didomi; Paris; Sur place; EUR 60 000 - 90 000; Plein temps

Résumé du poste

Didomi is seeking a proactive Key Account Manager in Paris to own a mid-market portfolio focused on renewals, upsell, and cross-sell. You will report to the Key Account Manager Team Lead and collaborate with Customer Success to drive adoption and retention.

Ideal candidates have 3+ years in SaaS KAM, strong client relationship skills, and fluency in English and French. Salesforce experience is a plus, with a process-driven, revenue-focused mindset.

Qualifications

• Minimum 3+ years in a similar KAM role in SaaS.
• Proven ability to grow a mid-market portfolio.
• Fluent in English and French; strong written and verbal skills.
• Experience with Salesforce is preferred.

Responsabilités

• Own and develop your portfolio with growth, adoption, satisfaction, and retention.
• Understand Didomi's product suite and generate new qualified opportunities.
• Manage the full commercial cycle: discovery, demos, proposals, negotiations, closing.
• Grow revenue through upselling and cross-selling.
• Map accounts and identify new opportunities within existing clients.
• Build relationships with key decision-makers across accounts.
• Collaborate with other departments to ensure client satisfaction and feedback.
• Forecast revenue accurately and monitor account performance.

Connaissances

Portfolio management

Client relationship management

Sales cycle leadership

English & French communication

CRM experience (Salesforce)

Outils

Salesforce

Notion

Description du poste

Didomi is seeking a proactive Key Account Manager in Paris to own a mid-market portfolio focused on renewals, upsell, and cross-sell. You will report to the Key Account Manager Team Lead and collaborate with Customer Success to drive adoption and retention.

Ideal candidates have 3+ years in SaaS KAM, strong client relationship skills, and fluency in English and French. Salesforce experience is a plus, with a process-driven, revenue-focused mindset.