Retail Store Leader - Drive Sales & Service

Fred Perry; Serris; Sur place; EUR 42 000 - 52 000; Plein temps

Résumé du poste

Fred Perry is seeking a Retail Store Manager to lead a team and maintain premium customer service in our fashion retail environment. The role focuses on achieving sales targets, managing staff planning, and enforcing company policies across daily operations.

The ideal candidate will have proven retail management experience, strong leadership, and the ability to motivate teams while driving KPIs and inventory control. Join a dynamic, diverse store team committed to excellence in service.

Qualifications

• Experience in retail management is essential.
• Proven ability to build effective teams and motivate employees.
• Strong initiative and leadership skills.
• Understanding of retail concepts such as gross margin, markdowns, and visual merchandising.
• Excellent communication skills and adaptability to business needs.

Responsabilités

• Ensure our store team delivers a premium level of customer service.
• Monitor KPIs daily, weekly, monthly and annually.
• Ensure targets are met through planning and organising staff.
• Communicate sales targets and KPIs and contribute to shop goals.
• Plan all expenses for short and long term success.
• Ensure staff follow operational policies and procedures.
• Investigate stock loss incidents and report to Retail team.
• Monitor loss prevention to protect inventory and assets.
• Take action to reduce expenses if sales goals are not met.

Connaissances

Retail management

Team leadership

Communication

Customer service

Loss prevention

Description du poste

Fred Perry is seeking a Retail Store Manager to lead a team and maintain premium customer service in our fashion retail environment. The role focuses on achieving sales targets, managing staff planning, and enforcing company policies across daily operations.

The ideal candidate will have proven retail management experience, strong leadership, and the ability to motivate teams while driving KPIs and inventory control. Join a dynamic, diverse store team committed to excellence in service.