Department Head, Luxury Retail & Team Leader

BoF Careers; Marseille; Sur place; EUR 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Discounts

Competitive benefits package

Inclusive culture

Résumé du poste

Ralph Lauren is seeking a store leadership role in a dynamic retail environment. You will lead a team, uphold the brand's standards, and deliver excellent client experiences in-store. The role emphasizes inclusivity, performance, and operational excellence to maximise sales and profitability.

The position requires energetic leadership, previous fast-paced retail experience, and outstanding communication skills to foster a high-performing team and elevate customer service at every touchpoint.

Qualifications

• Experience leading teams in fast-paced retail environments.
• Strong communication skills and the ability to inspire others.
• Client-centric leadership with a focus on delivering exceptional service.

Responsabilités

• Create an inclusive working environment with a client-centric mindset.
• Through team management and visible presence ensures Ralph Lauren's standards are achieved.
• Unlock talent that supports career progression of the team.
• Drive high performance culture by holding the team accountable for agreed results.
• Deliver and maintain an elevated client experience within the store environment.
• Implement the Ralph Lauren ways of working and selling culture to maximise sales and profitability.
• Develop and monitor key metrics that drive the business plan.
• Keep up to date with competitor activity.
• Manage inventory flow to minimise shrink loss through operational excellence.
• Lead floor recovery, ensuring price and size integrity.
• Manage and maintain a safe work environment for clients and employees by complying with all company policies and procedures.

Connaissances

Leadership

Communication

Team management

Description du poste

Ralph Lauren is seeking a store leadership role in a dynamic retail environment. You will lead a team, uphold the brand's standards, and deliver excellent client experiences in-store. The role emphasizes inclusivity, performance, and operational excellence to maximise sales and profitability.

The position requires energetic leadership, previous fast-paced retail experience, and outstanding communication skills to foster a high-performing team and elevate customer service at every touchpoint.