Store Manager

Fred Perry; Serris; Sur place; EUR 42 000 - 52 000; Plein temps

Résumé du poste

Fred Perry is seeking a Retail Store Manager to lead a team and maintain premium customer service in our fashion retail environment. The role focuses on achieving sales targets, managing staff planning, and enforcing company policies across daily operations.

The ideal candidate will have proven retail management experience, strong leadership, and the ability to motivate teams while driving KPIs and inventory control. Join a dynamic, diverse store team committed to excellence in service.

Qualifications

• Experience in retail management is essential.
• Proven ability to build effective teams and motivate employees.
• Strong initiative and leadership skills.
• Understanding of retail concepts such as gross margin, markdowns, and visual merchandising.
• Excellent communication skills and adaptability to business needs.

Responsabilités

• Ensure our store team delivers a premium level of customer service.
• Monitor KPIs daily, weekly, monthly and annually.
• Ensure targets are met through planning and organising staff.
• Communicate sales targets and KPIs and contribute to shop goals.
• Plan all expenses for short and long term success.
• Ensure staff follow operational policies and procedures.
• Investigate stock loss incidents and report to Retail team.
• Monitor loss prevention to protect inventory and assets.
• Take action to reduce expenses if sales goals are not met.

Connaissances

Retail management

Team leadership

Communication

Customer service

Loss prevention

Description du poste

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents.

Key Responsibilities

• Ensure our store team deliver a premium level of customer service
• Monitor KPI's on a daily, weekly, monthly and annual basis
• Ensure that targets will be met through appropriate planning and organisation of staff
• Ensure that all staff are aware of sales targets and KPI’s and contribute to achieving the shop goals
• Plan all expenses for short and long term success
• Ensure that all staff carry out operational policies and procedures as per the company guidelines
• Investigate all incidents of stock loss and ensure that it is reported to the Retail team
• Monitor a loss prevention to protect the company's inventory and assets
• Take necessary action to lower expenses if sales goals are not being met

THE PERSON

• Experience in retail management - essential
• Proven experience in building effective teams and motivating employees
• Strong initiative and leadership skills
• Understanding of various retail concepts i.e. (gross margin, markdowns, visual merchandising)
• Excellent communication skills
• Able to adapt quickly and react positively to business needs

Commitment to Diversity and Equal Opportunity

We welcome applications from people of all backgrounds and are dedicated to ensuring an inclusive and respectful workplace. All CVs submitted will have personal information anonymised to ensure unbiased consideration.

If you share our passion for retail and customer service, and want to grow within a supportive and ambitious team, we would love to hear from you.