Remote Travel Support Specialist

Sawmilldcllc; Marseille; Remote; EUR 28,000 - 40,000; Full time

Benefits offered by this job

100% remote

Full training

Growth opportunities

Travel perks

Collaborative remote team

Job summary

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves handling inquiries, providing trip assistance, and ensuring a smooth, stress-free experience from start to finish.

The ideal candidate is highly organized, communicates clearly, and enjoys helping others in a remote, travel-focused environment. Experience in customer service is preferred, and you should be comfortable learning new

Qualifications

• Strong written and verbal communication skills.
• Customer service experience (travel, hospitality, call center, or support roles preferred).
• Highly organized, dependable, and detail-oriented.
• Comfortable working independently in a remote environment.
• Able to learn new systems, tools, and processes quickly.
• Passionate about travel and helping others travel with confidence.

Responsibilities

• Assist clients remotely via email, phone, and messaging platforms.
• Answer travel-related inquiries in a clear, professional, and friendly manner.
• Support itinerary updates, cancellations, changes, and special requests.
• Provide guidance on destinations, travel requirements, and agency procedures.
• Monitor upcoming trips and proactively communicate with clients when needed.
• Resolve issues efficiently while maintaining a positive customer experience.

Skills

Communication skills

Customer service

Organization

Remote work

Learning agility

Travel passion

Job description

Sawmilldcllc is seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips. This 100% work-from-home role involves handling inquiries, providing trip assistance, and ensuring a smooth, stress-free experience from start to finish.

The ideal candidate is highly organized, communicates clearly, and enjoys helping others in a remote, travel-focused environment. Experience in customer service is preferred, and you should be comfortable learning new