Remote Travel Support Specialist

Sawmilldcllc; Paris; À distance; EUR 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Fully remote

Flexible schedule

Training provided

Growth opportunities in travel

Travel discounts

Remote team

Résumé du poste

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote position offers independence and a chance to deliver exceptional service from anywhere in France.

You will handle inquiries by email, phone, and chat, assist with itinerary changes, and provide destination information and travel requirements. Training is provided, with growth opportunities in a travel-focused company.

Qualifications

• Strong written and verbal communication abilities.
• Experience in customer service (travel, hospitality, or support roles) is preferred.
• Highly organized, dependable and detail oriented.
• Comfortable working independently in a fully remote role.
• Able to learn new systems, booking platforms, and digital tools quickly.

Responsabilités

• Support clients remotely via email, phone, and messaging platforms.
• Respond to travel-related inquiries in a timely, professional manner.
• Assist with itinerary changes, cancellations, updates, and special requests.
• Provide clear information on destinations, travel requirements, and agency processes.
• Monitor upcoming trips and proactively communicate with clients as needed.
• Resolve issues efficiently while maintaining a high level of customer satisfaction.

Connaissances

Communication skills

Customer service

Travel knowledge

Detail oriented

Independent worker

Description du poste

Sawmilldcllc is seeking a Remote Client Support Representative to assist travelers before, during, and after their trips. This fully remote position offers independence and a chance to deliver exceptional service from anywhere in France.

You will handle inquiries by email, phone, and chat, assist with itinerary changes, and provide destination information and travel requirements. Training is provided, with growth opportunities in a travel-focused company.