Remote Receptionist: Guest Services & Reservations Lead

Y-Axis; France; Hybride; EUR 25 000 - 40 000; Plein temps

Résumé du poste

Y-Axis is seeking a remote Hospitality Coordinator to manage guest reservations, check-ins and check-outs, and handle billing and security deposits. You will be the primary contact to ensure guests have a seamless, memorable holiday experience.

This full-time role requires strong communication, problem-solving, and a drive to deliver outstanding service. Immediate start available; expiry date 02 Oct 26. Remote work option from France.

Qualifications

• Experience in guest reservations and front desk operations.
• Proficient in billing and payment processing.
• Strong guest relations and conflict resolution skills.

Responsabilités

• Manage guest reservations, check-ins, and check-outs, and handle billing and security deposits.
• Act as the primary point of contact to ensure guests have an unforgettable holiday experience.

Connaissances

Customer Service

Reservation Management

Conflict Resolution

Billing

Check-in/Check-out

Payment Processing

Guest Relations

Description du poste

Y-Axis is seeking a remote Hospitality Coordinator to manage guest reservations, check-ins and check-outs, and handle billing and security deposits. You will be the primary contact to ensure guests have a seamless, memorable holiday experience.

This full-time role requires strong communication, problem-solving, and a drive to deliver outstanding service. Immediate start available; expiry date 02 Oct 26. Remote work option from France.