French-Speaking Customer Service Advisor — Relocation to Portugal

Cross Border Talents; Marseille; On-site; EUR 17,000 - 21,000; Full time

Benefits offered by this job

Relocation support

Flight reimbursement (up to €400 after

Studio in Lisbon or Porto (€280/month)

Job summary

Cross Border Talents is seeking a Customer Service Advisor fluent in French to work from sunny Portugal with relocation support. You will handle inquiries via phone, chat and email in French, log cases in CRM, and collaborate with the team to maintain service quality.

The role offers a full-time contract with a base salary plus performance bonus. EU passport or Portuguese residency is required, and relocation assistance is provided to Lisbon or Porto.

Qualifications

• Fluent French or native level in French
• English proficiency at least intermediate
• Experience in customer service or hospitality is a plus

Responsibilities

• Handle customer queries via phone, chat & email in French
• Provide accurate information and resolve issues with empathy
• Log cases in CRM systems, follow-up and track outcomes
• Collaborate with team members to maintain service quality

Skills

French language

English language

Customer service

Job description

Cross Border Talents is seeking a Customer Service Advisor fluent in French to work from sunny Portugal with relocation support. You will handle inquiries via phone, chat and email in French, log cases in CRM, and collaborate with the team to maintain service quality.

The role offers a full-time contract with a base salary plus performance bonus. EU passport or Portuguese residency is required, and relocation assistance is provided to Lisbon or Porto.