French-Speaking CS Specialist | Remote Portugal

Cross Border Talents; Marseille; Remote; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Temporary accommodation

Flight reimbursement

Initial hotel stay

Private healthcare

Portuguese lessons

Career growth

Job summary

Cross Border Talents seeks a French-speaking Customer Service professional to join our remote team in Portugal. You will handle inquiries via phone, chat, and email in French, resolving issues with empathy and accuracy while updating CRM records.

Relocation support is provided, including temporary accommodation, flight reimbursement, and an initial hotel stay. This is a full-time role with training, private healthcare, and ongoing career growth opportunities.

Qualifications

• Excellent communication and problem-solving abilities.
• Ready to relocate to Portugal.
• Customer service or hospitality experience is a bonus.
• EU passport or Portuguese residency card.

Responsibilities

• Connect with customers via phone, chat & email in French.
• Solve problems with empathy, accuracy, and a smile.
• Keep track of cases in our CRM and follow through until resolution.
• Work closely with teammates to keep service top-notch.

Skills

Communication

French

Problem-solving

Customer service

Job description

Cross Border Talents seeks a French-speaking Customer Service professional to join our remote team in Portugal. You will handle inquiries via phone, chat, and email in French, resolving issues with empathy and accuracy while updating CRM records.

Relocation support is provided, including temporary accommodation, flight reimbursement, and an initial hotel stay. This is a full-time role with training, private healthcare, and ongoing career growth opportunities.