Remote French Email Support Specialist - Customer Care

TalentWorldGroup Plc.; France; Remoto; EUR 152.000 - 227.000; Tempo pieno

Descrizione del lavoro

TalentWorldGroup Plc. is seeking a French-speaking Customer Care Representative to support an e-commerce client from a fully remote setup. You will handle email inquiries from French-speaking customers about orders, deliveries, returns, product advice, warranty and subscriptions.

This freelance cooperation offers an initial 10–15 hours per week, scaling to 20 hours, starting October 1, 2026. The hourly rate is €11, with training embedded and remote-friendly requirements like a stable LAN and

Competenze

• Native-level French (C2) proficiency.
• Professional English communication.
• Previous customer support experience.
• Strong written communication and problem solving.
• Comfortable working remotely and independently.

Mansioni

• Handle customer support requests via email.
• Assist French-speaking customers with orders, deliveries, returns, product advice, warranty and subscriptions.
• Provide clear, friendly, and professional written communication.
• Resolve customer concerns efficiently.

Conoscenze

French C2

English Pro

Customer support

Written communication

Remote work

Descrizione del lavoro

TalentWorldGroup Plc. is seeking a French-speaking Customer Care Representative to support an e-commerce client from a fully remote setup. You will handle email inquiries from French-speaking customers about orders, deliveries, returns, product advice, warranty and subscriptions.

This freelance cooperation offers an initial 10–15 hours per week, scaling to 20 hours, starting October 1, 2026. The hourly rate is €11, with training embedded and remote-friendly requirements like a stable LAN and