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Résumé du poste
A leading gaming company is seeking a skilled CRM Lifecycle Specialist to enhance player engagement across their iGaming platforms. The ideal candidate will implement tailored CRM initiatives aimed at boosting customer retention and lifetime value. Candidates should have proven experience in CRM within the iGaming sector, possess strong analytical skills, and be adept in multi-channel communications. This remote role offers the opportunity to collaborate with a dynamic marketing team in a fast-paced environment.
Qualifications
Proven experience in CRM, retention, or lifecycle marketing in the iGaming industry.
Strong understanding of customer segmentation and personalization.
Knowledge of responsible gaming and regulatory requirements.
Responsabilités
Implement and execute CRM strategies for player engagement and retention.
Support the CRM Manager with customer segmentation insights.
Monitor campaign KPIs and deliver regular reports.
Identify optimization opportunities through A/B testing.
Connaissances
CRM expertise
Data-driven analysis
Multi-channel communications
Segmentation strategies
Lifecycle optimization
Project management
Communication skills
Outils
Optimove
Braze
Emarsys
Salesforce Marketing Cloud
Description du poste
A leading gaming company is seeking a skilled CRM Lifecycle Specialist to enhance player engagement across their iGaming platforms. The ideal candidate will implement tailored CRM initiatives aimed at boosting customer retention and lifetime value. Candidates should have proven experience in CRM within the iGaming sector, possess strong analytical skills, and be adept in multi-channel communications. This remote role offers the opportunity to collaborate with a dynamic marketing team in a fast-paced environment.
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