Remote Change & Release Coordinator

EUROPEAN DYNAMICS Group; Strasbourg; Remote; EUR 70,000 - 110,000; Full time

Benefits offered by this job

Remuneration on contract basis

Full benefits package

Job summary

EUROPEAN DYNAMICS is seeking a Change & Release coordinator fluent in English to work remotely within the EU. The role integrates into the Development team and collaborates with a major client's IT team on-site for initial assignments.

The candidate should have a university IT degree, 5+ years in IT operations or IT service delivery, and strong ITIL knowledge. ITIL Foundation or higher is required; Agile/DevOps certifications are a plus.

Qualifications

• University degree in IT or related discipline.
• Minimum 5 years of IT operations or IT service management experience.
• Experience in ITIL-aligned frameworks and change/release-management processes.
• Proficiency with ITIL service management processes (Incident, Problem, Change, Release, Event, Knowledge).
• Familiarity with ServiceNow.
• Understanding of CI/CD pipelines and configuration-management tools.
• English language excellence (written and spoken).

Responsibilities

• Coordinate changes and releases across live service elements with focus on planning and resources.
• Report and meet KPIs for Release and Change Management.
• Collaborate with DevSecOps and other teams for deployments and release optimisation.
• Work with project and operations teams to ensure effective change and release implementation.
• Support model setup and transition of projects into BAU.
• Coordinate with suppliers and third parties for timely changes and releases.

Skills

ITIL processes

English fluency

Incident/Problem/Change/Release/Event/

Service Management

Education

University degree in IT or related discipline

Tools

ServiceNow

CI/CD pipelines

Configuration management tools

Job description

EUROPEAN DYNAMICS is seeking a Change & Release coordinator fluent in English to work remotely within the EU. The role integrates into the Development team and collaborates with a major client's IT team on-site for initial assignments.

The candidate should have a university IT degree, 5+ years in IT operations or IT service delivery, and strong ITIL knowledge. ITIL Foundation or higher is required; Agile/DevOps certifications are a plus.