Provident Insurance Claims Administrator

Henner Group; Nantes; On-site; EUR 32,000 - 45,000; Full time

Job summary

Jobtailor is seeking a diligent claims administrator to manage end-to-end claims processes, from intake to settlement, with a focus on accuracy and excellent client service. You will assemble files, review coverage, and monitor disbursements while handling contract registrations and premium collections.

Fluency in French and strong organizational skills are essential. Ideal candidates bring experience in provident or group risk insurance, a rigorous and responsive mindset, and proficiency with

Qualifications

• Prior experience in a similar role is required.
• Experience in provident/group risk insurance is a plus.
• Demonstrated rigour, responsiveness and organisational skills.
• Strong interpersonal skills and team spirit.
• Proficiency with Office 365 and digital tools.
• Excellent written and spoken French.

Responsibilities

• Handle claims from opening to settlement (incapacity, disability, daily allowances, death).
• Assemble claim files, review documents and policy coverages, and follow up on missing paperwork.
• Monitor payments and disbursements.
• Answer incoming calls to advise clients (HR contacts).
• Manage contract lifecycle: registration/deregistration and collection of contributions/premiums.

Skills

Experience in similar role

Group risk insurance

Rigour

Responsiveness

Organizational skills

Interpersonal skills

Team spirit

Office 365

French language

Tools

Office 365

Job description

Responsibilities

• Handle claims (incapacity, disability, daily allowances, death) from opening to settlement
• Assemble claim files, review supporting documents and policy coverages, and follow up on missing documentation
• Monitor payments and disbursements
• Handle incoming calls to advise our clients (HR contacts)
• Manage contract lifecycle: registration/deregistration and collection of contributions/premiums

Requirements

• You have prior experience in a similar role
• Ideally gained in provident/group risk insurance
• Recognised for your rigour, responsiveness and organisational skills
• Strong interpersonal skills and a team spirit
• Comfortable with digital tools (Office 365)
• Good command of French, both written and spoken

Soft Skills

• rigour
• responsiveness
• organizational skills
• interpersonal skills
• team spirit