Paris IT Support Intern — Mentored, Hands-on & Security‑Driven

Dedale Intelligence; Paris; Sur place; EUR 9 500 - 11 000; Plein temps

Avantages offerts par ce poste

Mentoring

Path to CDI

Paris office

Young international team

Résumé du poste

Dedale Intelligence in Paris offers an hands-on IT internship reporting to the Head of Security. You will provide day-to-day support, cover on-site and remote issues, and help configure devices for new joiners while learning the security stack.

This role combines practical IT operations with cybersecurity awareness, mentoring, and potential a CDI path for strong performers. The team is international and the office is in the heart of Paris.

Qualifications

• Last year of a graduate degree in a related field; end-of-studies internship.
• Experience in IT support is a plus.
• Comfortable troubleshooting Windows and macOS.
• Exposure to MDM/endpoint tools (Intune) is an asset.
• Clear documentation and service orientation.

Responsabilités

• Provide hands-on IT support via ticketing system, remote and on-site.
• On-site support in Paris for workstations and network.
• Handle onboarding/offboarding and account provisioning.
• Manage user accounts (Microsoft 365 / Entra ID) and access.
• Maintain fleet inventory and plan renewals.
• Ensure device compliance via Intune; patching and config.
• Document IT procedures to drive efficiency.

Connaissances

Fluent English

French language

Windows/macOS troubleshooting

Microsoft 365 administration basics

Documentation best practices

Customer service mindset

Formation

Bachelor or Master in IT/related field

Outils

Intune

Microsoft 365

Description du poste

Dedale Intelligence in Paris offers an hands-on IT internship reporting to the Head of Security. You will provide day-to-day support, cover on-site and remote issues, and help configure devices for new joiners while learning the security stack.

This role combines practical IT operations with cybersecurity awareness, mentoring, and potential a CDI path for strong performers. The team is international and the office is in the heart of Paris.