Ops Excellence Lead for European Fulfillment Network

Bigblue; Paris; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

Bigblue is building the logistics backbone for the next generation of commerce across Europe, operating 9 warehouses and millions of orders monthly. We seek an Ops Excellence Manager to standardize warehouse operations across our European network and drive measurable improvements in cost, quality and productivity.

You will diagnose performance gaps, deploy common SOPs and KPIs, and partner with Product & Tech to translate pain points into actionable requirements.

Qualifications

• Eight+ years in warehouse operations, fulfillment, supply chain, industrial operations or operations consulting with hands-on field work.
• Proven track record of turning diagnoses into measurable results.
• Strong analytical skills to quantify euro impact, labor hours, capacity, productivity and quality.

Responsabilités

• Diagnose performance gaps across picking, packing, inbound, outbound, replenishment and returns using data and Gemba.
• Create and deploy SOPs, KPIs and playbooks across European sites.
• Lead cost, quality and productivity projects from root-cause analysis to rollout and impact measurement.
• Optimize flows, layouts, slotting, replenishment and labor planning to reduce waste and improve performance.
• Collaborate with 3PL teams to set expectations, review performance and drive sustainable actions.
• Translate operational pain points into Atlas requirements with Product & Tech for testing and rollout.
• Lead mechanization, automation and digitalization projects to remove manual tasks and unlock capacity.
• Turn local improvements into scalable multi-site solutions for new and existing sites.

Connaissances

Warehouse ops

Data analysis

Continuous improvement

Project management

Gemba mindset

Cross-functional

Change management

Outils

WMS

Description du poste

Bigblue is building the logistics backbone for the next generation of commerce across Europe, operating 9 warehouses and millions of orders monthly. We seek an Ops Excellence Manager to standardize warehouse operations across our European network and drive measurable improvements in cost, quality and productivity.

You will diagnose performance gaps, deploy common SOPs and KPIs, and partner with Product & Tech to translate pain points into actionable requirements.