EU Fulfillment Ops Excellence Lead

Bigblue; Paris; Sur place; EUR 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Meal vouchers

Wellness benefits

Health insurance

Equipment provided

Résumé du poste

Bigblue in Paris is seeking an Ops Excellence Manager to standardize and improve warehouse operations across its European fulfillment network. This role focuses on diagnosing performance gaps and deploying common SOPs, KPIs, and routines across multiple sites.

You will lead cross-functional, data-driven projects and partner with 3PLs and Product/Tech to translate operational needs into actionable requirements and scalable improvements across Europe.

Qualifications

• 8+ years in warehouse operations, fulfillment, supply chain, or related consulting responsibilities.
• Strong track record of turning diagnoses into measurable results.
• Excellent analytical skills with ability to quantify impact in euros, hours, capacity and quality.

Responsabilités

• Diagnose operational performance gaps across picking, packing, replenishment, inbound, shipping, palletisation and returns.
• Build and deploy SOPs, KPIs, and daily/weekly routines and playbooks across European warehouses.
• Lead productivity, quality and cost-improvement projects from root-cause analysis through testing and rollout.
• Optimize warehouse flows, layouts, slotting, replenishment strategies, pick paths and labor planning.
• Partner with 3PL teams to set expectations, perform performance reviews and secure action plans.
• Collaborate with Product & Tech to translate pain points into Atlas requirements and support testing/rollout.
• Lead mechanization, automation and digitalization initiatives to remove manual tasks and unlock capacity.
• Turn local improvements into scalable, multi-site solutions and support site openings and ramp-ups.

Connaissances

Warehouse operations

Continuous improvement

Analytics

Project management

Gemba mindset

Stakeholder management

Travel readiness

Outils

WMS

Data analysis

Excel

SQL

Description du poste

Bigblue in Paris is seeking an Ops Excellence Manager to standardize and improve warehouse operations across its European fulfillment network. This role focuses on diagnosing performance gaps and deploying common SOPs, KPIs, and routines across multiple sites.

You will lead cross-functional, data-driven projects and partner with 3PLs and Product/Tech to translate operational needs into actionable requirements and scalable improvements across Europe.