Helpdesk Tech Apprentice — Learn IT Support & Security

Oetker Hotels; Paris; Sur place; EUR 20 000 - 27 000; Plein temps

Avantages offerts par ce poste

Transport subsidies

Team-building activities

International environment

Résumé du poste

Oetker Hotels in Paris is seeking an entry-level IT Support specialist to join our Corporate Office IT team. You will provide first-line assistance for hardware, software, and connectivity issues and respond to help desk tickets.

You will also assist with network and system checks, security awareness, and inventory maintenance. A 1–2 year higher education background and fluent English are required, with a proactive, team-oriented mindset.

Qualifications

• 1–2 years of higher education completed.
• Interest in information technology with motivation to learn.
• Foundational knowledge of computer hardware, operating systems, and common software.
• Strong analytical and problem-solving abilities.
• Excellent communication and teamwork skills.
• Fluent in English (spoken and written).

Responsabilités

• Provide first-level IT support for hardware, software, and connectivity issues.
• Respond to help desk tickets and assist with device setup and maintenance.
• Troubleshoot network connectivity and assist with updates and security fixes.
• Maintain accurate hardware and software inventory.

Connaissances

Hardware knowledge

Software knowledge

Networking basics

Troubleshooting

Communication

Teamwork

English fluency

Formation

1–2 years of higher education

Description du poste

Oetker Hotels in Paris is seeking an entry-level IT Support specialist to join our Corporate Office IT team. You will provide first-line assistance for hardware, software, and connectivity issues and respond to help desk tickets.

You will also assist with network and system checks, security awareness, and inventory maintenance. A 1–2 year higher education background and fluent English are required, with a proactive, team-oriented mindset.