Lyon IT Support Engineer - Desktop & Onboarding Pro

Axiom Technologies; Lyon; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

Axiom Technologies, based in Lyon, France, is seeking a capable IT Support Technician. The role involves providing first- and second-level support for desktops, laptops, and various devices, while ensuring excellent service delivery.

The ideal candidate has over a year of experience in desktop support, possesses strong knowledge of Windows OS and Office 365, and is familiar with ticketing systems. Join our team to contribute to our dynamic IT environment.

Qualifications

• 1+ year of experience in a desktop support, helpdesk, or IT technician role.
• Strong knowledge of Windows OS, Office 365.
• Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA.

Responsabilités

• Provide first- and second-level support for desktops and laptops.
• Install and maintain operating systems and software applications.
• Troubleshoot hardware and software issues.

Connaissances

Desktop support experience

Knowledge of Windows OS

Basic networking concepts

Excellent communication skills

Troubleshooting abilities

Familiarity with ticketing systems

Outils

ServiceNow

Zendesk

JIRA

Description du poste

Axiom Technologies, based in Lyon, France, is seeking a capable IT Support Technician. The role involves providing first- and second-level support for desktops, laptops, and various devices, while ensuring excellent service delivery.

The ideal candidate has over a year of experience in desktop support, possesses strong knowledge of Windows OS and Office 365, and is familiar with ticketing systems. Join our team to contribute to our dynamic IT environment.