IT Support Specialist – Windows, Linux & AV

University of Oxford, Department of Engineering Science; Job; Sur place; EUR 37 131 - 46 853; Plein temps

Avantages offerts par ce poste

Excellent contributory pension scheme

38 days annual leave

Comprehensive range of childcare services

Cycle loan scheme

Discounted bus travel

Résumé du poste

The University of Oxford, Department of Engineering Science, is seeking a full-time IT Support Officer to join their IT Support team in Central Oxford. This permanent role is vital for delivering high-quality IT services to staff and students.

Candidates should have experience in an IT support environment, be familiar with Windows and Linux operating systems, and possess strong problem-solving skills. The position offers an excellent pension scheme, generous annual leave, and various childcare services.

Qualifications

• Experience in an IT support environment, confident with Windows and Linux operating systems.
• Strong problem-solving and troubleshooting skills.
• Ability to communicate clearly with both technical and non-technical audiences.

Responsabilités

• Provide first- and second-line support for Windows and Linux systems.
• Act as the first point of contact for IT support requests.
• Collaborate closely with academic and administrative users.

Connaissances

Windows operating system

Linux operating system

Active Directory

Customer service

Problem-solving

Description du poste

The University of Oxford, Department of Engineering Science, is seeking a full-time IT Support Officer to join their IT Support team in Central Oxford. This permanent role is vital for delivering high-quality IT services to staff and students.

Candidates should have experience in an IT support environment, be familiar with Windows and Linux operating systems, and possess strong problem-solving skills. The position offers an excellent pension scheme, generous annual leave, and various childcare services.