Information Technology Support Engineer

Talantir; Bonneville; On-site; EUR 35,000 - 48,000; Full time

Job summary

Teceze in France is seeking an IT Support Engineer to provide L1/L2 support to end users onsite in Bonneville. The role requires 2-5 years of experience and hands-on expertise with Windows OS, hardware, and software.

You will deploy OS images, manage SCCM/Intune, and handle AD/Azure AD user management, plus basic network tasks. The position is an onsite, 1+ year contract with immediate onboarding and VIP support responsibilities.

Qualifications

• 2–5 years of IT support experience.
• Hands-on with Windows OS, hardware and software.
• Experience with SCCM/Intune deployments.
• Experience with Active Directory / Azure AD.
• Experience using ServiceNow for ticketing.

Responsibilities

• Provide L1/L2 IT support to end users.
• Troubleshoot Windows OS, hardware, and software issues.
• Perform OS imaging, device setup, and deployments.
• Manage SCCM/Intune deployments.
• Handle Active Directory / Azure AD user management.
• Provide basic network support (LAN, Wi-Fi, VPN).
• Manage and resolve tickets using ServiceNow.
• Support printers, industrial scanners, and AV solutions.
• Deliver VIP / Executive support.
• Ensure adherence to project and compliance standards.

Skills

Microsoft 365

Azure Active Directory

ServiceNow

Basic networking

Troubleshooting

Printer & peripheral device management

AV solution support

Industrial scanner support

Tools

SCCM/Intune

Job description

Greetings from Teceze!Teceze is a global technology and IT services company specializing in Managed IT Services, Cybersecurity, Networking, Cloud Solutions, and Digital Transformation. With a 24/7 proactive support model, we have successfully delivered thousands of projects across 35+ regions in over 100 countries. Headquartered in London, UK, Teceze has a strong international presence across the United States, Europe, Australia, and Asia, enabling seamless global service delivery.We are currently seeking a skilled IT Support Engineer to join our team in supporting one of our esteemed clients. This role is onsite in France Multiple locations and requires immediate onboarding. Shortlisted candidates will be required to attend a technical interview, so strong hands-on experience with the listed technologies is essential.

Job Title: IT Support Engineer - Immediate Hiring

Location: Bonneville, Auvergne-Rhône-Alpes, France

Work Mode: Onsite

Contract Duration: 1+ Year contract, extendable

Experience: 2 to 5 Years

Key Responsibilities

• Provide L1/L2 IT support to end users
• Troubleshoot Windows OS, hardware, and software issues
• Perform OS imaging, device setup, and deployments
• Manage SCCM/Intune deployments
• Handle Active Directory / Azure AD user management
• Provide basic network support (LAN, Wi-Fi, VPN)
• Manage and resolve tickets using ServiceNow
• Support printers, industrial scanners, and AV solutions
• Deliver VIP / Executive support
• Ensure adherence to project and compliance standards

Required Technical Skills

• Microsoft 365 (M365)
• Azure Active Directory
• ServiceNow
• Basic networking knowledge
• Strong troubleshooting skills for complex systems
• Printer & peripheral device management
• AV solution support
• Industrial scanner support

Immediate joiners or candidates available on short notice are highly preferred.