Host Growth & Optimization Associate (Hybrid, Paris)

airbnb, Inc.; Paris; Hybrid; EUR 52,000 - 75,000; Full time

Job summary

Airbnb is seeking a Market Associate in Paris to grow and retain long-tail host entrepreneurs. You will optimize pricing, availability, and listings, while educating hosts on platform updates and best practices.

You will work with Market Managers on education programs and scale outreach to help hosts thrive on Airbnb. You will manage a book of business, conduct onboarding conversations, and secure availability on peak dates, driving revenue for hosts and the platform.

Qualifications

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Fluency in French & English.
• Proficient with CRM tools, especially Salesforce.

Responsibilities

• Manage a book of business consisting of host entrepreneurs and rising hosts to drive retention and growth.
• Conduct onboarding conversations and provide strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates to maximize revenue.
• Educate hosts on product updates, policy changes, and channel feedback to internal teams.
• Respond to host inquiries with timely, high-quality support to improve their experience.
• Analyze performance data to identify trends and take action to increase bookings.
• Develop long-lasting relationships with hosts to provide ongoing tailored support.

Skills

Account management

Time management

Communication

CRM tools

French & English

Education

Hospitality/travel exposure encouraged

Tools

Salesforce

CRM systems

Job description

Airbnb is seeking a Market Associate in Paris to grow and retain long-tail host entrepreneurs. You will optimize pricing, availability, and listings, while educating hosts on platform updates and best practices.

You will work with Market Managers on education programs and scale outreach to help hosts thrive on Airbnb. You will manage a book of business, conduct onboarding conversations, and secure availability on peak dates, driving revenue for hosts and the platform.