Hospitality - Hotel Luggage Porter F/M/NB CDD/CDI

Disney Parks and Resorts; Champs-sur-Marne; Sur place; EUR 25 000 - 30 000; Plein temps

Résumé du poste

A major international theme park is seeking a dynamic baggage handler to join their team. You will be responsible for managing luggage for visitors, ensuring compliance with handling rules, and enhancing guests' experiences through exceptional service. The ideal candidate should be organized, physically capable, fluent in French, and have good English skills. The position offers comprehensive employee benefits within a vibrant, diverse environment.

Prestations

Up to 6 weeks' vacation

13th month's pay

Accommodation close to parks

Reimbursement of transportation costs

Access to Disney parks and Disney+

Qualifications

• Must have held a B driving license for more than 2 years.
• Flexibility to work weekdays and weekends between 6.00 am and 2.00 am.
• Ability to meet visitors' needs and improve their experience.

Responsabilités

• Take charge of the luggage of our visitors upon arrival.
• Organize luggage storage according to rules.
• Anticipate and meet the needs of visitors to enhance their stay.

Connaissances

Strong sense of service

Good command of French (B2)

Good command of English (B1)

Ability to carry loads greater than 20 kg

Rigorous and organized

Description du poste

Job Summary

Job Summary:

The Disneyland Paris difference?

• A unique working environment in an international context with many opportunities,
• Continuous working hours with consecutive rest days and overtime pay,
• Up to 6 weeks' vacation per year and 3 days' fractional leave,
• 13th month's pay (after one year's seniority),
• Bank holidays with double pay (after one year's seniority),
• Accommodation close to our parks, subject to availability,
• Reimbursement of part of transportation costs (80% of the Navigo Pass), meals and other fare reductions,
• Access to the parks and the Disney+ platform,
• And a host of other benefits here : supplementary health insurance, training time, recognition programs, exclusive events, support for parenthood, company concierge service...

The 5th largest hotel cluster in France, our 7 themed hotels fully contribute to the experience of our Visitors throughout their stay at Disneyland® Paris.
Category 2* to 5* all services are available: luggage storage, reception, room service, catering, swimming pools, etc. Anticipating and personalizing customer expectations, being attentive to details, everything is done to ensure the satisfaction of our visitors: service excellence is our watchword.

Your missions

• You will be part of the luggage team at one of our Disney® hotels with 15 to 25 employees.
• Take charge of the luggage of our Visitors upon arrival in our hotels in compliance with the rules of handling and appropriate postures, to guarantee your safety.
• Organize luggage storage according to the rules of storage and organization.
• Anticipate and meet the needs of our visitors, help them organize their day and make their stay unforgettable.
• Anticipate opportunities to improve the experience of our visitors (delayed airport shuttle, visitor's birthday, etc.). You are "the" person who will improve their stay.
• Welcome and pick up the car of our Visitors and ensure the transfer of luggage in room (only for hotels of categories 4 and 5 stars).

Your profile

You have a strong sense of service, you are smiling (e) and dynamic.
You are a rigorous and organized person you leave no room for the unexpected.
You have held the B licence for more than 2 years.
The tasks of the baggage handler station require to be able to carry loads greater than 20 kg.
You have a good command of French (B2), English (B1) and a third European language (A2).
You are aware (e) that flexibility is necessary (work on weekdays and weekends, amplitude between 6.00 am and 2.00 am).

Additional Information

These contracts are CDD 35h from Sunday to Saturday only.
Interviews will take place remotely (only) for positions based in Marne-La-Vallée.

About Disneyland Paris

Disneyland® Paris is a company where dreams really do come true. Here, our Cast Members work on stage or backstage, in hundreds of professions. Their mission: offering every guest an unforgettable Disney Experience at our 2 theme parks and our 7 hotels as well as Disney Village. The passion and enthusiasm of our teams has made our company the number one tourist destination in Europe! Creating dreams carries with it many responsibilities. For our resort, long‑term development must be rooted in a sustainable tourism model. We have made important social & environmental commitments, which we seek to implement with the continuous involvement of our employees and stakeholders.

About The Walt Disney Company

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world‑class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with EURO DISNEY ASSOCIES SAS, which is part of a business we call Disneyland Paris.