Home Experience Specialist

La Marzocco Group; Paris; On-site; EUR 32,000 - 42,000; Full time

Job summary

La Marzocco France is seeking a Home Experience Specialist based in Paris to drive B2C sales for the Home range. You will act as a brand ambassador, guiding private customers from consultative discovery to conversion, and onward to retention, delivering premium experiences and high-touch service.

You will coordinate sales activities, organize events and showroom demonstrations, work cross-functionally with marketing, sales and after-sales teams, and travel frequently to support and grow the

Responsibilities

• Advising and selling to B2C customers
• Organizing and preparing meetings with prospects
• Contributing to the achievement of sales targets
• Presenting new products
• Participating in trade shows and events
• Delivering product training
• Overseeing the activities of the Paris showroom
• Analyzing data and market trends
• Managing sales and processing online orders
• Managing the e-shop in coordination with the admin/back-office team
• Supporting existing customers in coordination with the after-sales team
• Developing content and communication in coordination with the marketing team
• Continuously improving and optimizing internal processes in coordination with management

Job description

About the role:

An exciting opportunity awaits you to join the dynamic team at our La Marzocco France branch.

We are looking for a Home Experience Specialist, aimed at private customers.

This role is key to driving B2C sales growth and building an engaged community for the Home range at La Marzocco France.

Acting as a Brand Ambassador, you will support customers throughout the entire journey—from consultation to conversion and retention—while actively contributing to commercial performance.

The role involves coordinating sales activities and delivering brand experiences (events, demonstrations, immersive initiatives), working cross-functionally with marketing, sales, and after-sales teams to ensure a seamless and premium customer experience.

Based in Paris and reporting directly to the General Manager, this dynamic position requires frequent travel and plays a central role in supporting and growing the business.

You will be responsible for:

• Advising and selling to B2C customers
• Organizing and preparing meetings with prospects
• Contributing to the achievement of sales targets
• Presenting new products
• Participating in trade shows and events
• Delivering product training
• Overseeing the activities of the Paris showroom
• Analyzing data and market trends
• Managing sales and processing online orders
• Managing the e-shop in coordination with the admin/back-office team
• Supporting existing customers in coordination with the after-sales team
• Developing content and communication in coordination with the marketing team
• Continuously improving and optimizing internal processes in coordination with management