Brand Experience Specialist — Coffee & Showroom (Paris)

La Marzocco; Paris; Hybride; EUR 38 000 - 55 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance-based bonuses

Travel opportunities

Ongoing training

Friendly culture

Excellent coffee

Résumé du poste

La Marzocco France is seeking a Home Experience Specialist to drive B2C sales for the Home range in Paris. Based in Paris, you will guide customers from consultation to conversion, build a premium customer journey, and work cross-functionally with marketing, sales and after-sales teams.

Travel across France and Europe is expected as you organize events, deliver product training, and develop engaging brand experiences while maintaining exceptional standards of service and support.

Qualifications

• Previous experience in a similar role.
• A passion for coffee.
• The ability to work as part of a team.
• Willingness to travel.
• Good organisational skills.
• Analytical skills.
• Fluency in French and a very good level of written and spoken English.
• Proficiency in MS Office software.
• Experience with SAP and/or Salesforce is a plus.

Responsabilités

• Advising and selling to B2C customers.
• Organizing and preparing meetings with prospects.
• Contributing to the achievement of sales targets.
• Presenting new products.
• Participating in trade shows and events.
• Delivering product training.
• Overseeing the Paris showroom.
• Analyzing data and market trends.
• Managing sales and processing online orders.
• Managing the e-shop in coordination with the admin/back-office team.
• Supporting existing customers in coordination with the after-sales team.
• Developing content and communication in coordination with the marketing team.
• Continuously improving and optimizing internal processes in coordination with management.

Connaissances

Fluent French

Very good English

Analytical skills

Teamwork

Willingness to travel

Outils

MS Office

SAP

Salesforce

Description du poste

La Marzocco France is seeking a Home Experience Specialist to drive B2C sales for the Home range in Paris. Based in Paris, you will guide customers from consultation to conversion, build a premium customer journey, and work cross-functionally with marketing, sales and after-sales teams.

Travel across France and Europe is expected as you organize events, deliver product training, and develop engaging brand experiences while maintaining exceptional standards of service and support.