Hebrew Speaking Customer Support for Mobile Banking Services Department

Patrique Mercier Recruitment By Cyriel; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Hebrew Speaking Customer Support representative in Paris. You will assist Hebrew-speaking customers with mobile banking inquiries, providing exceptional support and collaborating with a dynamic team. Strong communication skills and a commitment to customer service are essential. Previous experience in customer support or the banking industry is a plus. Enjoy benefits like Private Health Insurance and a performance bonus.

Prestations

Private Health Insurance

Training & Development

Performance Bonus

Fully Paid Relocation Package

Qualifications

• Fluency in Hebrew (written and spoken) is essential.
• Strong commitment to providing excellent customer service.
• Outstanding communication and interpersonal skills.

Responsabilités

• Provide exceptional customer support to Hebrew-speaking clients.
• Assist customers with inquiries related to mobile banking services.
• Accurately document customer interactions in our CRM system.

Connaissances

Fluency in Hebrew

Customer service commitment

Communication skills

Analytical skills

Description du poste

Overview

Exciting Opportunity Awaits! Patrique Mercier Recruitment ES is on the lookout for a Hebrew Speaking Customer Support representative to join our Mobile Banking Services Department. If you are fluent in Hebrew and passionate about helping customers navigate the world of mobile banking, this position is an excellent fit for you!

In this vital role, you will assist Hebrew-speaking customers with their mobile banking inquiries, guiding them through processes and ensuring they enjoy a seamless banking experience. You'll be part of a dynamic and supportive team, working to enhance our customers' financial journey. If you're ready to make an impact and grow your career in a cutting-edge banking environment, we want to hear from you!

Responsibilities

• Provide exceptional customer support to Hebrew-speaking clients through various communication channels.
• Assist customers with inquiries related to mobile banking services, troubleshooting issues, and providing effective solutions.
• Accurately document customer interactions in our CRM system.
• Collaborate with team members to achieve service goals and improve customer satisfaction.
• Engage in ongoing training to stay informed about banking regulations and service updates.

Qualifications

• Fluency in Hebrew (written and spoken) is essential. Please ensure that your nationality and native language are clearly stated in your CV and/or cover letter.
• A strong commitment to providing excellent customer service.
• Previous experience in customer support or the banking industry is a plus but not mandatory.
• Outstanding communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong analytical and problem-solving skills.
• Ability to work effectively in a collaborative environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks