Head of Customer Success for BIM SaaS

Bim&Co; Paris; On-site; EUR 55,000 - 75,000; Full time

Job summary

A construction technology company in Paris is seeking a Customer Success Manager to develop business and manage key accounts. You will lead a team in ensuring customer satisfaction, implement strategies for growth, and facilitate communication across various departments. The ideal candidate has a strong sales background, management experience, and is proficient in Revit. This role requires excellent communication skills and the ability to work in a fast-paced environment.

Qualifications

• At least 2 years of experience as a manager.
• Previous sales experience, ideally in a tech environment.
• Comfortable with both operational and C-level interlocutors.

Responsibilities

• Manage a team and ensure their growth in competence.
• Deploy strategies to increase customer satisfaction.
• Participate in the development/optimisation of the product.

Skills

Revit

BIM processes

Sales oriented

Excellent verbal/written communication skills

Native or bilingual in English

Proactive and autonomous

Job description

A construction technology company in Paris is seeking a Customer Success Manager to develop business and manage key accounts. You will lead a team in ensuring customer satisfaction, implement strategies for growth, and facilitate communication across various departments. The ideal candidate has a strong sales background, management experience, and is proficient in Revit. This role requires excellent communication skills and the ability to work in a fast-paced environment.