GTM AI Engineer - Build Smart Sales Bots

Gorgias; Paris; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

5-week vacation

RTT

Sick leave

Parental leave 16 weeks

MacBook Pro

Lunch allowance via Swile

Health insurance

Home workstation grant (€700)

Learning budget (€2000)

Annual offsites

Job summary

Gorgias is hiring a Senior GTM Engineer to own the AI agents that run GTM workflows, from manual processes to reviewed agents. You will ship working agents quickly and debug broken workflows in Cargo, HubSpot, or other GTM tools, ensuring business value is realized.

You will collaborate across Sales, Marketing, and Customer Success to optimize automation while maintaining quality, and you will work with a modern data stack to improve CRM data and outcomes.

Qualifications

• 3+ years in a technical GTM, RevOps, or growth engineering role with production automations.
• Hands-on with LLM applications: prompt design, tool or function calling, and reviewing output quality.
• Familiarity with a modern data stack (BigQuery, dbt, Segment, Airbyte, Hightouch) is a plus.

Responsibilities

• Navigate between our context layer, our app and service repositories, MCPs, and our automation tools to build and improve end-to-end GTM workflows.
• Build custom agents and reusable agent skills on our agent stack (Cortex) and on custom builds when the stack can't do the job.
• Build and maintain agents for lead and account work: outbound reply handling, audience and call-list building, enrichment, event follow-up, and referral routing.
• Map the Sales and Marketing workflow backlog, decide Agent vs. Automation vs. Manual for each workflow, and deliver the chosen option with a reviewable output for the business owner.
• Improve live agents: tune prompts and skills, read conversation and performance data, fix regressions, and document edge cases.
• Debug broken workflows fast across Cargo, HubSpot, Customer.io, and other GTM tools, and fix the root cause.
• Connect agents to our systems through APIs and workflows (n8n, Clay, custom code), with credentials managed centrally rather than on personal accounts.
• Help Sales (BDRs and AEs) and CS adopt agents: learn their daily work, design flows with them, and train them to supervise outputs.
• Work with the other GTM Engineers (cockpit, data, systems) so agents run on clean CRM data.

Skills

LLM applications

SQL

Python or JavaScript

REST APIs

Prompt design

n8n/Clay

Tools

Cargo

HubSpot

Customer.io

n8n

Clay

Job description

Gorgias is hiring a Senior GTM Engineer to own the AI agents that run GTM workflows, from manual processes to reviewed agents. You will ship working agents quickly and debug broken workflows in Cargo, HubSpot, or other GTM tools, ensuring business value is realized.

You will collaborate across Sales, Marketing, and Customer Success to optimize automation while maintaining quality, and you will work with a modern data stack to improve CRM data and outcomes.