Global Logistics Customer Success Specialist

Sibelco France SAS; Mios; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

Sibelco France SAS in Mios is seeking a dedicated professional for a permanent position focused on customer service and logistics management. The role requires excellent English and local language skills, compliance with documentation, and dealing with international logistics.

As a candidate, you'll need a Bachelor's degree in Logistics or a related field, alongside strong customer service experience in a global setting. Activities include order processing, complaint management, and shipment tracking.

Qualifications

• Bachelor's degree in Logistics, Business Administration, Transportation, or equivalent experience.
• Customer service or logistics experience in an international environment.
• Strong proficiency in English and local language.

Responsabilités

• Act as first line of service for customers coordinating issues.
• Ensure order entry and amendments are compliant.
• Handle external complaints using CRM.
• Maintain auditable data trails.
• Perform logistics activities and track shipments.

Connaissances

Customer service

Logistics

Documentation compliance

CRM management

Export/import document handling

Strong English proficiency

Formation

Bachelor's degree in Logistics or related field

Description du poste

Sibelco France SAS in Mios is seeking a dedicated professional for a permanent position focused on customer service and logistics management. The role requires excellent English and local language skills, compliance with documentation, and dealing with international logistics.

As a candidate, you'll need a Bachelor's degree in Logistics or a related field, alongside strong customer service experience in a global setting. Activities include order processing, complaint management, and shipment tracking.