Global Customer Service & Logistics Specialist

Sibelco Asia Pte Ltd; Mios; Sur place; EUR 30 000 - 45 000; Plein temps

Avantages offerts par ce poste

Commitment to sustainability

Growth and collaboration opportunities

Résumé du poste

Sibelco Asia Pte Ltd is hiring a Representative Customer Services in Mios, France. This role ensures excellent customer service and compliance with local regulations while handling orders, complaints, and logistics.

The ideal candidate has a bachelor's degree in logistics or business administration and relevant experience in an international environment. Proficiency in English and the local language is required. Join a community committed to growth and sustainability.

Qualifications

• Proven experience in customer services or logistics in an international setting.
• Proficient in English and local language (verbal & writing).

Responsabilités

• Act as the first line of service for customers and coordinate issues.
• Ensure order entry and amendments meet customer requirements.
• Log and manage external complaints through CRM.
• Update systems and shipment files for audit trails.
• Coordinate shipping with customs agents for overseas deliveries.

Connaissances

Customer service

Order management

Logistics coordination

Complaint handling

Data management

Formation

Bachelor's degree in Logistics, Business Administration, or relevant field

Description du poste

Sibelco Asia Pte Ltd is hiring a Representative Customer Services in Mios, France. This role ensures excellent customer service and compliance with local regulations while handling orders, complaints, and logistics.

The ideal candidate has a bachelor's degree in logistics or business administration and relevant experience in an international environment. Proficiency in English and the local language is required. Join a community committed to growth and sustainability.