Global Logistics: Customer Experience Specialist

Dormont Manufacturing Co; Villeneuve-d'Ascq; On-site; EUR 35,000 - 50,000; Full time

Job summary

Dormont Manufacturing Co in Villeneuve-d'Ascq is looking for a logistics professional to manage and monitor the end-to-end shipment process. You will coordinate with various stakeholders to ensure seamless execution and maintain a customer-centric approach while resolving queries promptly.

The ideal candidate has logistics experience, is fluent in French and English, and possesses excellent communication skills. Join us to contribute to our commitment to delivering exceptional customer service.

Qualifications

• Experience in Logistics or related fields.
• Native French and fluent English; Spanish is a plus.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage and monitor the end-to-end shipment process.
• Coordinate with various stakeholders involved in shipment handling.
• Provide value-adding business solutions through strong process understanding.
• Maintain a customer-centric approach, preventing errors and ensuring continuous improvement.

Skills

Logistics experience

Fluent French

Fluent English

Stakeholder management

Customer-centric mindset

Organizational skills

Team-oriented

Job description

Dormont Manufacturing Co in Villeneuve-d'Ascq is looking for a logistics professional to manage and monitor the end-to-end shipment process. You will coordinate with various stakeholders to ensure seamless execution and maintain a customer-centric approach while resolving queries promptly.

The ideal candidate has logistics experience, is fluent in French and English, and possesses excellent communication skills. Join us to contribute to our commitment to delivering exceptional customer service.