Global IT Helpdesk & MacOS Fleet Admin (Remote 1 Day/Wk)

Mirakl; Paris; Hybride; EUR 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Remote 1 day per week

Résumé du poste

Mirakl, a global leader in marketplace technology, is seeking an IT Administrator to join our Corporate IT team in Paris, with one day of remote work per week. You will support global IT projects, manage MacOS devices, and oversee a multi-site SaaS stack across offices in Paris and beyond.

You’ll collaborate with the IT Director and 7 IT professionals, ensuring secure, performant IT services for 750+ colleagues, while advancing automation and AI initiatives in a dynamic global environment.

Qualifications

• Experience in IT administration, including SaaS app management and MacOS fleet management with an MDM.
• Proven scripting skills on Windows PowerShell and/or macOS.
• Experience in a multi-site, multi-OS IT environment is a plus.

Responsabilités

• Support the IT Director on global projects (network upgrades, SSO, tool migrations) and AI automation initiatives.
• Administer the device fleet and manage IT stock, ensuring security and availability of user devices.
• Manage enterprise SaaS solutions (Slack, Zoom, GSuite, Jumpcloud, etc.) and Meraki network infrastructure across sites.
• Prepare onboarding/offboarding packages and process internal support tickets.
• Provide technical support to 400+ internal users across sites and assist in incident resolution.

Connaissances

MacOS fleet management

Scripting (PowerShell/macOS)

SaaS administration

Outils

MDM (Apple/MDM)

Cisco Meraki networking

Meraki firewall/switch/Wi-Fi

Description du poste

Mirakl, a global leader in marketplace technology, is seeking an IT Administrator to join our Corporate IT team in Paris, with one day of remote work per week. You will support global IT projects, manage MacOS devices, and oversee a multi-site SaaS stack across offices in Paris and beyond.

You’ll collaborate with the IT Director and 7 IT professionals, ensuring secure, performant IT services for 750+ colleagues, while advancing automation and AI initiatives in a dynamic global environment.