French-Speaking Customer Service Specialist (Paris)

Sennasearch Recruitment; Paris; On-site; EUR 32,000 - 52,000; Full time

Job summary

FLYERALARM, Europe’s leading online print service, is looking for a Customer Service Representative in Paris. You will be the friendly voice guiding customers through print solutions, taking orders, and ensuring precise delivery. The role blends high-quality service with a creative edge.

We value a background in graphic design or a related qualification, plus native French and good English or German. You’ll collaborate with our production team in Germany to keep customers informed, supporting

Qualifications

• Native-level French and strong English and/or German.
• Background in graphic design or a relevant qualification in marketing, communications, hospitality, or design.
• Based in the Paris region or willing to relocate.
• Hands-on experience in print or graphic design is a plus.

Responsibilities

• Answer customer questions and requests by phone or email promptly and kindly.
• Support order placements and minor adjustments to design files.
• Coordinate with production team in Germany to keep customers updated.
• Create a seamless, stress-free experience for every customer.

Skills

Customer support experience

Communication skills

French Proficiency

English or German proficiency

Education

Graphic design background

Marketing/Communications/Hospitality/Design qualification

Job description

FLYERALARM, Europe’s leading online print service, is looking for a Customer Service Representative in Paris. You will be the friendly voice guiding customers through print solutions, taking orders, and ensuring precise delivery. The role blends high-quality service with a creative edge.

We value a background in graphic design or a related qualification, plus native French and good English or German. You’ll collaborate with our production team in Germany to keep customers informed, supporting