French Customer Service Pro — Relocate Abroad (EU)

Cross Border Talents; Lille; Sur place; EUR 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonuses

Relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave

Résumé du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will communicate with French-speaking customers by phone, email, and chat, delivering high-quality service while addressing inquiries about products, orders, and billing.

Fluency in French and English is required, along with basic computer literacy and familiarity with CRM systems.

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy and familiarity with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Connaissances

French fluency

English fluency

Outils

CRM software

Description du poste

Cross Border Talents is seeking a French-speaking Customer Service Representative to support an international brand from Portugal, Greece or Bulgaria. You will communicate with French-speaking customers by phone, email, and chat, delivering high-quality service while addressing inquiries about products, orders, and billing.

Fluency in French and English is required, along with basic computer literacy and familiarity with CRM systems.