Junior French Customer Advisor — Relocation to Portugal (Hybrid)

Cross Border Talents; Lyon; Hybrid; EUR 12,000 - 16,000; Full time

Benefits offered by this job

Relocation package

Meal allowance during shifts

Private health insurance

Ongoing training and careerdevelopment

Job summary

Cross Border Talents is hiring a Junior French Customer Advisor for Lisbon or Porto, Portugal, with relocation support. The role offers hybrid or on-site work and rotational shifts, welcoming candidates relocating to join an international team.

You will deliver French-language customer support across phone, email, and chat, handle inquiries, and collaborate with colleagues to improve service processes. Retirement and career development are part of the package.

Qualifications

• Fluency in French (spoken and written).
• European ID or valid residence card in Portugal (mandatory).
• Excellent communication and problem-solving skills.
• Team player with a customer-oriented mindset.
• Flexibility to work rotational shifts.
• No previous experience required; junior candidates welcomed.

Responsibilities

• Deliver high-quality customer support in French via phone, email, and chat.
• Resolve customer queries efficiently, ensuring client satisfaction.
• Collaborate with team members to improve service processes.
• Work across various projects and adapt to a rotational shift schedule.

Skills

French fluency

Communication skills

Team player

Problem-solving

Job description

Cross Border Talents is hiring a Junior French Customer Advisor for Lisbon or Porto, Portugal, with relocation support. The role offers hybrid or on-site work and rotational shifts, welcoming candidates relocating to join an international team.

You will deliver French-language customer support across phone, email, and chat, handle inquiries, and collaborate with colleagues to improve service processes. Retirement and career development are part of the package.